Company: Forever Living Products International, Inc.
Headquarters: Phoenix, Arizona
Profile: Manufacturer and retailer of health and beauty products; founded in 1978; $500 million in sales worldwide
Problem: Managing fixed assets for 25 companies under the “Forever” name
Solution: CMI Fixed Assets by CMI
“[Before we started using CMI Fixed Assets (THE SYSTEM), there were] constant problems in handling this many assets in a company this size. Now we only spend one day a month on our fixed assets.”
-Donna Westerberg, staff accountant, Forever Living Products
Seven years ago, Forever Living Products of Phoenix, Arizona, was managing several hundred fixed assets for its 25 companies manually. Back then, creating depreciation schedules every month for these companies took days.
Then Forever Living got a piece of advice from colleagues. “Get a fixed assets software program,” was the advice. “It will save you time.” Forever Living examined the top programs on the market and chose CMI Fixed Assets (THE SYSTEM), the fixed assets accounting program developed by CMI, based in Safford, Arizona.
“Now we only spend one day a month on our fixed assets,” says Donna Westerberg, a staff accountant who manages fixed assets for Forever Living Products International, Inc.
Forever Living Products is a manufacturer of health and beauty products. Not only does the company own its own manufacturing plants and retail stores, it also owns a fleet of trucks and several farms. “We have a lot of fixed assets, and, like most companies like ours, we are always adding assets, too,” says Westerberg.
Some fixed assets programs are limited in their management of both large numbers and diverse categories of assets. Forever Living found CMI Fixed Assets (THE SYSTEM) by CMI, however, to be comprehensive and powerful enough to handle even their complex fixed assets needs.
“CMI Fixed Assets (THE SYSTEM) can handle a great number of assets as well as any kind of assets,” say Westerberg. “Everything from our large semi-trucks to our aloe vera plants.”
Forever Living Products also operates a resort division, called Forever Resorts, with 19 locations around the U.S., as well as six cattle ranches throughout Arizona. “CMI Fixed Assets (THE SYSTEM) handles a lot of entities for us,” says Westerberg. “We can keep everything separate by ranch. I even know what cows are at what ranch.”
Since Forever Living Products began using CMI Fixed Assets (THE SYSTEM) in 1987, the company has also reaped the benefits of the software’s flexibility and accuracy. When Forever Living handles its fixed assets manually “we didn’t know how many years to depreciate,” say Westerberg. “There was a lot of chance for error.”
But because CMI Fixed Assets (THE SYSTEM) was written by accountants for accountants, it manages fixed assets accurately - and automatically. And since CMI Fixed Assets (THE SYSTEM) is up to date with current tax laws, users like Westerberg had fewer worries about their depreciation schedules. “Instead of making estimates or having to refigure,” says Westerberg, “CMI Fixed Assets (THE SYSTEM) does it for you. When I go back to compare numbers to the general ledger, I know I’m always accurate.”
Although CMI Fixed Assets (THE SYSTEM) features help screens and comes with complete technical documentation, sometimes users like Donna Westerberg have questions that require immediate answers. “When there’s a problem, I don’t want to sit around and wait,” she says. Westerberg calls CMI’s responsive technical support team and gets immediate answers.
Once Westerberg called with a specific question about Forever Living’s fixed assets system for CMI president Ron Tolman, who was out of town. To her surprise, Tolman returned her call a short time later from across the country. He had received her message and insisted on calling her on the spot to answer her question. “I was impressed,” says Westerberg.
Forever Living’s Donna Westerberg has benefited from Tolman’s accessibility and expertise many times since. “Ron is always there to handle my questions and problems,” she says. “There are constant problems in handling this many assets in a company this size. It’s nice to have Ron there.”
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